Is your direct sales business ruining your friendships?
Is direct sales ruining friendships for you? Have you noticed people unfriending you on Facebook, not responding to your messages/texts/calls, not wanting to hang out with you, etc? It may have something to do with the way you are running your business. Direct sales doesn’t have to hurt friendships! It can actually help them!
The #1 rule in business, especially online business, is build relationships! I say this all the time, but people need to know, like, and trust you before they will buy from you, and especially if they are going to be a repeat customer! So your main focus with your business should be building relationships, not selling. Don’t believe me? Just try it! 😉
Stop adding people to groups
I feel like I should put this one in all caps and shout it from the rooftops. STOP ADDING PEOPLE TO GROUPS! Most people cannot stand this and it just turns them off from your business. So, if you are doing this, it is very likely hurting your business, not helping it. Plus, a smaller engaged and interested following is waaaay better than a larger unengaged, uninterested audience. Having tons of people in your Facebook is not good for your business, especially where Facebook is concerned, because according to Facebook, having an engaged following is more important than a large following!
Read How Branding Your Direct Sales Business Can Grow Your Business
Use a business page, not personal profile
Don’t do business on your personal profile! That is against Facebook’s policies and you could find yourself in Facebook jail if you do. (Yes, that is a real thing!) Facebook business pages exist for a reason….for business! This will help keep you from ruining friendships if you keep your personal profile for your personal life, things that your friends want to see and interact with you on, and keep your business to your business page where anyone who wants to keep up with your business can “like” it and follow and interact with you there.
Don’t be spammy or salesy
People do not get on Facebook to be sold to! If you are always just posting salesy stuff, you will be turning people off of your page. You should be posting only one sales post out of every 10 posts and other types of posts for the other 9. Think encouragement, motivation, inspiration, how-tos, behind the scenes, helpful info, tips/hacks etc.
Read Spring Clean Your Direct Sales Business
Be authentic and genuine
This is so important! People can see right through inauthentic people! Your followers, customers, and friends want to connect with you on a real level. They don’t want to have to be afraid that every conversation they have with you or every post they see is going to have to do with promoting your business or trying to sell to them somehow. They will see right through that and will not want to interact with you.
What do you do in your business to ensure you are building relationships and not hurting your friendships? Tell me!
How branding your direct sales business can grow your business
As a direct seller or network marketer, you may have heard about branding your business. You may have set fonts, colors, or a logo already. But branding is more than just those visuals, although they are important. Branding is also your voice, your personality, your message, etc. Did you know that branding your direct sales business can help grow your business? Here are some reasons why:
When you have a clear brand for your business, it will help you stand out from all of the other consultants in your company. You will be representing yourself as your own business, not just your company. This means you will stand out as a legit business owner, not just another consultant in the company. When you stand out from the crowd, you will get more followers and more customers. Don’t do what everyone else is doing, and don’t copy someone else! Stand out, be yourself, and be authentic! Customers will appreciate this about you and choose to buy from you.
When you brand your business apart from your company, you become recognizable if you are consistent in your branding. This is important, because when your customers are scrolling through their news feeds, they will easily recognize you, especially if your visual branding is on point. When they recognize your brand they are more likely to stop and read what you have to say. You want them to stop on your page and get to know you, so you can begin to build a relationship with them. Relationships are important!
Read Do’s and Don’ts of Visual Branding
Branding your business successfully will not only cause your customers to recognize you and your brand, but it will help them to remember you as well. When they remember you, they are more likely to buy from you. And repeat buyers are huge for your business, so stand out and be remembered! If you are copying what everyone else in your company is doing, you are not going to be remembered. Create your own graphics with your branding, come up with your own posts, and do things your own way!
Grow the know, like, and trust factor
When you are recognizable, memorable, and standing out from others in your company, your customers are more likely to come back to your page and your business. They will get to know you, your personality, your message. You will be able to build a relationship with them. When they get to know you, they will realize they like you and learn that they can trust you. This is huge for your business, because customers buy from people they know, like, and trust. So work on building those relationships, knowing that your branding can help with that!
Have a clear message
If you have branded your business successfully, then your business and brand should have a clear message coming across to your customers. Your customers should know exactly what you stand for and what your business is all about. Let’s face it, for most of us, our business is not just about selling a product. There is usually something else driving our business. Maybe you are all about helping women feel more beautiful and confident. Perhaps your goal is to help people be more organized, help people get healthier, make people’s lives easier, etc. Your brand’s vision and message should come across to your customers through your branding. You should have a specific brand voice, personality, etc, that is unique to you.
Know your target market
When you try and market your business to anyone and everyone, you end up looking “watered-down” and appealing to no one. You need to have a specific market for your business and who you are marketing to. And be specific about it! Instead of just saying your target market is “women who need better skincare products,” come up with a specific “person” who you are marketing to. Maybe “she is a 55 year old women who can’t find a good skincare product and wants something moisturizing and good for dry, aging skin. She used tanning beds when she was younger and did not take care of her skin…” Keep it going and be specific! Not only will you attract people like your ideal client, but you will be attractive to others as well when you know exactly who you are marketing to! What other tips do you have about branding your business? Which of these are you going to put into practice today? Tell me below!
Are you a direct seller or network marketer? Have you thought about starting a blog or having your own website but are not sure when, why, how you should do it? Keep reading, I’ve got some answers! Here are some reasons you may be ready to take the next step of starting a website. (This blog post may contain affiliate links from things I love!)
You are ready to grow your business.
Typically, when someone in direct sales starts a website and blog, their business grows. So if you are consistently running your business and are ready to grow and take it to the next level, starting your own website and blog is a great next step to take! You can use it as a place to send potential customers, hosts, or recruits more information about you and your business. It is also a good place to share information about your products and what they can do for people. You can use it to share other information your target market might be interested in reading about. It is also a way to show yourself as the go-to “expert” in certain topics. There are endless ways that you can use your site to grow your business!
You want to do more to help your customers and to connect with them.
When I was in direct sales (still am), before I started my web design and brand strategy business, I knew I wanted to do more than just sell a product. I wanted to help my customers learn more about making their home a safer haven, educate them on the dangers of harmful chemicals in many of the products we use, encourage the moms I was reaching, and help them solve other problems in their homes. I wanted a place to be able to do that more than just Facebook. A place where they could get to know me and connect with me. I realized that a blog was the perfect place to do that. On your blog, you can write about all kinds of things, not just product or company related. Your customers truly get to know you and your passion to help and serve them.
Read How to do direct sales without being spammy.
You want to own your content and not risk it being deleted by Facebook
While Facebook business pages are a must-have for any direct sales business, when you are only using Facebook pages or groups to connect with your customers, you run the risk of Facebook shutting you down at any time and losing all of your content. You don’t actually own anything on Facebook. They can do whatever they want with your accounts at any time. But, not so if you have a self-hosted website! On your website you own your content. You can back it up frequently with plugins like UpdraftPlus so you never lose anything. So, even if Facebook would happen to shut you down for some reason, you would still have your website and blog (and hopefully an email list!) to keep your business running.
You want to get more customers by showing up in search engines and on Pinterest
There’s this little thing you’ve probably heard about called Search Engine Optimization, SEO, that you can use on your website. Basically, you plug in keywords and meta description in your blog posts, pages, and images, etc. There are different tricks that you can use to optimize your website in search engines so that people can find you more easily. Pinterest is also a great tool for your business to be found. You can pin your blog posts on Pinterest and get more views, visitors, and customers that way.
You are ready to stand out from all the other consultants
If you are ready to do more with your direct sales or MLM business, more than just selling your products and doing parties, then starting a blog or website is a good next step for you. Brenda Ster, a direct sales trainer from the Sassy Suite, has a Direct Sales Social Media Pyramid that she talks about in this blog post. She says, “The higher you climb on the social media pyramid, the fewer people from your brand that are on that channel, so the easier it is for you to stand out when you post and engage consistently.” The highest platform on the social media pyramid, according to Brenda, is blogging! So when you are a direct seller with a blog, you will definitely be standing out as one of the few consultants with a blog!
Join my Facebook group, Brand Bosses, where we talk all things branding, blogging, websites, marketing tips, and more!
Next steps….How do I do it?
Ok, so maybe you’re ready take that next step, but you have no clue HOW to do it or get started! Well, I can help you with that! Check out my post, Six Easy Steps for Starting a Blog! Another great option is to hire someone to do it for you so that you can spend your time running your business instead of taking the time to figure it out. If that is you, I’d love to connect with you and see if I can help with that! Just schedule a FREE 15 minute consultation with me. Do you have questions about starting a blog? Ask me below!
It’s officially spring time and talk of spring cleaning is everywhere! While I know I need to spring clean my house, I am going to put it off for now and spring clean my business, instead! 😉
Time to Spring Clean your business!
7 Tips for Spring Cleaning Your Business
- Do you have empty likes on your Facebook page? You know, those people who are never going to buy from you? Maybe other consultants in your company or people who liked your page through a like ladder of some sort? Having those people on your page is actually not good for it! No, numbers are not all that matters. A small following of people who engage with you is way better than a large following of people who don’t care about your business. They are unlikely to engage or ever buy from you, so it is a good idea to just get rid of them! Go through FB page “likes” and delete anyone who is unlikely to actually buy from you.
- How organized and clean is your office? Did you make a resolution in January to keep up with the office organization and paperwork? Yeah, me too. Has that already gone by the wayside and become clutter? Yeah, mine too. Take a day to really organize and clean your office and paperwork and set up a system for keeping it that way…at least until next month. 😉
- How is your system for customer follow ups? Take some time to go through your past orders from the year and follow up with anyone you have missed! And make sure you have a system for follow up so no one gets left behind.
- If you’re like many entrepreneurs, you started out the first of the year with a bang and a determination to rock your business this year. But somewhere along the way reality sets in, fears creep up, doubt rises, and motivation fades. If this is you right now, then go back and revisit your “why!” Do you have a mission statement for your business? Maybe you need to dust it off and get back on track. Spring cleaning time is a great time to do this! (And if you think you need a re-brand, just contact me! I can help you decide if that is something that will help your business or if you just need some encouragement to keep on going!)
Check out my post on Visual Branding and download my FREE Brand Workbook!
- Along with revisiting your mission statement and your why, what about updating your FB business page about section? You should update this every so often and keep it fresh and up to date. Your about section on your FB page and your about page on your blog are two of the most-read parts of your page/blog! So keep them interesting, and make sure you update them often!
- How are you on keeping up with your social media platforms? Do you sometimes struggle to stay on top of them? Yeah, me too. One thing that helps me is to frequently sit down and batch my graphics. (I hope you are creating your own graphics for your social media platforms and not using others’ graphics!) I sit down and just focus on creating a bunch of different graphics at once. Then I schedule them on my social media platforms. If you can get into a routine of doing this every so often, it can help you stay on top of things!
- Ok, let’s talk email inbox. Are you someone who likes a clean and organized email inbox or is yours like mine where every email you’ve ever received is still sitting there? Yeah, I am going to be working on this list, too! 😉 Go through and delete anything you don’t need, organize emails you are keeping into folders, and make sure to unsubscribe from emails and lists you don’t really need/read. Then start fresh and keep it clean and organized!
Well, there you have it. 7 ways to spring clean your business! First, leave me a comment and tell me what you are going to do to spring clean your business, then go get started! And be sure to come back when you’re done and tell me what you did and how it went!